How It Works
Never lose a customer because your team couldn't answer — then turn every capture into operational work.
- 1
Customer calls your business
They use the number on your existing website. Your phone system stays yours.
- 2
Your team answers first
Staff take live calls when available. FieldFlo does not replace answered conversations.
- 3
AI receptionist on miss
Unanswered calls forward to Twilio. The AI holds a natural conversation and captures the request.
- 4
Inbox → service request
The conversation lands in FieldFlo Inbox for staff review, then becomes a service request.
- 5
Dispatch through invoice
Schedule, dispatch, run the job, estimate when needed, and collect — in one workspace.